Before paying
Check that the service is available to your account and accepts your chosen card. Universal and Universal+ differ in fees and issuing country; the merchant may apply its own restrictions.
Check the card balance allowing for fees, conversion and verification charges. Use Card Details for the number, expiry and CVV, and SafePay Billing for the holder name and address. Keep the service profile information accurate.
Complete checkout
- Sign in to your Microsoft Account. Open Payment & billing → Payment options and add a payment method.
- Enter SafePay card and billing details. Check that the method is eligible for your account region and intended product.
- Return to Microsoft Store or Xbox, choose the purchase or subscription and confirm with the selected card.
After confirmation
Check the order and subscription in Microsoft Account. Manage recurring billing through Microsoft. For a past-due subscription, use the account’s outstanding-payment action. Do not set a fictitious region just to make a purchase.
If a 3D Secure request appears, complete the confirmation shown in SafePay, then return to the merchant. Do not pay again while the result is pending. For an error, keep its text, time and amount.